Watchdog - brought to you by VetNotes.com

Grow Your Net Profit.

Watchdog detects your vet clinic's missed charges in real-time, and immediately alerts your staff, before the client pays.

According to an AAHA 2023 report, the average clinic is estimated to miss 5%–10% of charges.1 This means a practice making $2.5 million in annual revenue could miss out on $250,000 each year.

The leak you can't see

A quick ultrasound. A cytology on a busy day. An extra dental extraction.

In a packed day, small charges get missed between patients and never make it onto the invoice.
Over time this adds up to real money you've already earned.

icon related to Charges get forgotten

Charges get forgotten

Between back-to-back patients, items are missed in the rush and never make it onto the invoice.

icon related to Small items get skipped

Small items get skipped

Consumables, meds and minor procedures are easy to undercharge or wave through out of routine.

icon related to Everyone guesses

Everyone guesses

With no clear pricing rules, staff often bill from memory and revenue slips away without anyone noticing.

1. Your staff finalise an invoice

Even on a busy day - every invoice is checked.

2. Watchdog reviews in real time

Each invoice is checked against the consult note as soon as it's finalised.

3. Detects missed charges

Meds, consumables and procedures that never made the bill are flagged instantly.

4. Alerts staff in real-time

The moment a charge is missing, Watchdog tells reception and the vet so revenue is recovered before the client leaves.

Request a free audit Details
icon related to 4. Alerts staff in real-time

Caught in real-time

Nothing slips through.

Missed charges are flagged before the patient leaves,
and rolled up into a report you can act on.

icon related to Fix revenue leakage before the client leaves

Fix revenue leakage before the client leaves

The moment a charge is missing from an invoice, Watchdog tells reception and the vet. Most missed revenue is recovered on the spot - not written off a month later.

icon related to Real-time alerts

Real-time alerts

Flagged while the client is still in the building.

icon related to Your team decides

Your team decides

Watchdog flags it. Adding it to the invoice is always your call.

icon related to Improve billing accuracy with simple reporting

Improve billing accuracy with simple reporting

Your report breaks down what was delivered but never charged, so you know where revenue is going and which conventions need tightening.

  • Grouped by service category

  • Broken down by individual vet

  • Every line costed to the dollar, with one recoverable total for the period

Request a free audit

Getting Started

Four steps from sign-up to found revenue

The free audit comes first. You see your number before you pay anything.

1

Free audit call

A 15-minute call to understand your billing conventions. We set up read-only access. No action required on your side.

2

We analyse your data

We run your last quarter of consults against your billing records. No manual work from your team.

3

You see your number

You will receive an itemised report of exactly what was missed - by category, by vet, and in dollars.

4

Recover & prevent

Subscribe and Watchdog keeps watching, turning a one-off audit into ongoing protection.

Watchdog only ever gets read-only access. It reads your data to find missed charges. It never changes anything without your instruction.

Request a free audit

Request a free audit - we will uncover your revenue leakage in your last quarter

We'll show you your number, in real dollars, from your own data. It's free, and you see it before you pay anything. Worst case, there's nothing to find and you're out 15 minutes.

Request my free audit

Good questions

What clinic owners ask us first

Straight answers, before you even get on the call.

No. Watchdog reads what your team already records. There's nothing new to fill in and no change to how anyone works.
Never. Watchdog has read-only access. It flags what was missed and your team decides. You stay in control of every charge.
Nothing. The audit is free. You see your recoverable revenue from real data before you decide whether to subscribe.
We integrate with the major PMS platforms. Not sure about yours? Mention it on your audit request and we'll confirm.
After a short setup call, we analyse your last quarter of consults and send your itemised report back in days.
Watchdog utilises banking-grade data security measures and encryption.